Update: We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.
We apologize for the service interruption and we thank you for your patience while our teams worked to restore service.
Posted May 10, 2021 - 12:17 UTC
Monitoring
Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.
Posted May 10, 2021 - 10:49 UTC
Update
Sierra Wireless is continuing to experience a disruption with the services listed below. Devices with T-Mobile or Telenor SIMs may not be able to establish a data session at this time. We have identified the cause of the service disruption. Corrective action is being taken by our vendor to resolve this issue as soon as possible.
We do not have an ETR at this time. We will provide an update as soon as additional information is available.
Posted May 10, 2021 - 06:31 UTC
Update
Sierra Wireless is continuing to experience a disruption with the services listed below. Devices with T-Mobile or Telenor SIMs may not be able to establish a data session at this time. We have identified the cause of the service disruption. Corrective action is being taken by our vendor to resolve this issue as soon as possible.
We do not have an ETR at this time. We will provide an update as soon as additional information is available.
Posted May 10, 2021 - 03:12 UTC
Update
Sierra Wireless is continuing to experience a disruption with the services listed below. Devices with T-Mobile or Telenor SIMs may not be able to establish a data session at this time. We have identified the cause of the service disruption. Corrective action is being taken by our vendor to resolve this issue as soon as possible.
We do not have an ETR at this time. We will provide an update as soon as additional information is available.
Posted May 10, 2021 - 00:42 UTC
Update
Sierra Wireless is continuing to experience a disruption with the services listed below. Devices with T-Mobile or Telenor SIMs may not be able to establish a data session at this time. We have identified the cause of the service disruption. Corrective action is being taken by our vendor to resolve this issue as soon as possible.
We do not have an ETR at this time. We will provide an update as soon as additional information is available.
Posted May 09, 2021 - 20:28 UTC
Update
Sierra Wireless is continuing to experience a disruption with the services listed below. Devices with T-Mobile SIMs may not be able to establish a data session at this time. We have identified the cause of the service disruption. Corrective action is being taken to resolve this issue as soon as possible.
We do not have an ETR at this time. We will provide an update as soon as additional information is available.
Posted May 09, 2021 - 17:48 UTC
Identified
Sierra Wireless is experiencing a disruption with the services listed below. Devices with T-Mobile SIMs may not be able to establish a data session at this time. We have identified the cause of the service disruption and are currently working to resolve the issue.
We do not have an ETR at this time. We will provide an update as soon as additional information is available.
Posted May 09, 2021 - 15:43 UTC
This incident affected: Enhanced Carrier Connectivity (NAM) / MSO (T Mobile - Data, Telenor - Data).