A fix has been implemented and systems are recovering. We are monitoring the situation closely.
Posted May 19, 2023 - 10:51 PDT
Update
We are continuing to investigate this issue.
Posted May 19, 2023 - 10:49 PDT
Investigating
We are experiencing service disruptions that are affecting application services, API services, and login among other things. Thank you for your patience while we continue to investigate and work towards a fix.
Posted May 19, 2023 - 09:00 PDT
This incident affected: External Connectivity (SMS - Short Codes, SMS - Long Codes, SMS - Toll Free, MMS - Short Codes, MMS - Long Codes, MMS - Toll-Free, Outbound Voice, Inbound Voice, Toll-Free Voice, Text-to-Landline, Number Provisioning, Internet), CallFire (CallFire Website, CallFire API, CallFire Services, CallFire SMS, CallFire MMS), and EZ Texting (EZ Texting API, EZ Texting Services, EZ Texting SMS, EZ Texting MMS).