Platform Login Service Degradation
Incident
Report for Veracode
Resolved
Veracode experienced a intermittent service degradation when logging into the Platform UI between December 15, 2021 10:33am EST – December 15, 2021 11:03am EST due to a 3rd Party Service Outage. Services were restored to their normal operation at 11:03pm EST on December 15, 2021. The issue has been resolved and the service is operating normally. If you have any further questions or concerns, please open a ticket with Veracode Support at support@veracode.com.
Monitoring
We believe the outage is resolved with our 3rd party vendor and will continue to monitor platform performance.
Identified
The issue has been identified to a 3rd party vendor outage. Users should be able to login, however, might intermittently experience issues due to the outage. We continue to monitor for improvements.
The next update will be available by 11:45 EST.
The next update will be available by 11:45 EST.
Investigating
Veracode Engineering is investigating increased error rates attempting to log into the platform UI.
If you have any further questions or concerns, please open a ticket with Veracode Support at support@veracode.com. Thank you for your patience as we actively work to resolve this issue.
The next update will be available by 11:15 EST.
If you have any further questions or concerns, please open a ticket with Veracode Support at support@veracode.com. Thank you for your patience as we actively work to resolve this issue.
The next update will be available by 11:15 EST.
This incident affected: Platform.