Twilio (SMS provider) API errors
Incident Report for BentoBox
Resolved
Twilio has resolved the issue, and all services should be operating normally.
Posted Feb 26, 2021 - 12:28 EST
Update
Twilio has identified the issue and connection should be restored. Their queues of messages are still being processed. We will continue to monitor the situation until it is resolved.
Posted Feb 26, 2021 - 11:10 EST
Monitoring
Twilio, a service used to send SMS (text) messages for BentoBox order notifications, is currently experiencing an outage that might be impacting the ability of some SMS notifications to be sent. The Twilio engineering team is investigating and working on resolving the issue.
Posted Feb 26, 2021 - 09:50 EST
This incident affected: E-commerce, Online Ordering, or Pre-Order & Catering.