Workflows are currently delayed for all customers
Incident
Report for HubSpot
Resolved
Workflows and form follow up emails are no longer experiencing delays. We’ve identified and addressed the cause of the delays that began at 7am EST on March 9th. The issue is now fully resolved. No data was lost.
Monitoring
We’ve addressed the issue that was causing workflow enrollment and execution delays of up to 2 hours starting at 7am EST on March 9th. We’re monitoring the tools closely to ensure all processes recover properly.
Update
We’ve identified the cause of the workflow delays since 7am EST on March 9th. These delays impact tools such as workflows and form follow up emails in HubSpot. Enrollments and execution that should have occurred between 7am and 9am EST are currently delayed 2 hours. New enrollments and executions are processing normally. No data has been lost. Our team is investigating the cause of this issue and will update this page when the issue is resolved.
Identified
We’ve identified the cause of the workflow delays of up to 1 hour 45 minutes since 7am EST on March 9th. These delays impact tools such as workflows and form follow up emails in HubSpot. Our team is investigating the cause of this issue and will update this page when the issue is resolved.
Investigating
Workflows is experiencing delays which started at 7am EST. This impacts workflows enrollment and execution, as well as form follow-up emails. Objects are not currently enrolling, and actions are not currently executing. We’re investigating the cause of this issue and will update this page when we have more information.
This incident affected: Chat & Automation.