This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
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A fix has been implemented and we are monitoring to ensure the continued stability of the Smartsheet application.
Posted Jan 21, 2021 - 10:31 PST
Update
We are continuing to investigate customer reports experiencing increased latency and errors when accessing Smartsheet systems. We will provide an update in 30 minutes.
Posted Jan 21, 2021 - 10:04 PST
Investigating
We are currently investigating customer reports experiencing increased latency and errors when accessing Smartsheet systems. We will provide an update in 30 minutes.
Posted Jan 21, 2021 - 09:38 PST
This incident affected: Core Application (Sheets, Reports, Dashboards) and Authentication and Sign In (Smartsheet Login, Single Sign On ( Company Credentials ), Sign in via Google, Sign in via Microsoft Azure AD, Sign in via Apple ID).
