Azure - West US 2 (Washington): INC0085708
Incident Report for Snowflake
Postmortem

Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis (RCA) is available on the Snowflake Community site:
INC0085708

Posted Jun 13, 2023 - 11:21 PDT

Resolved
Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have been unable to execute queries.
Incident start time: 18:46 UTC June 02, 2023
Incident end time: 19:23 UTC June 02, 2023
Preliminary root cause: A recent change within the Metadata Database infrastructure caused unexpected query processing delays.
A root cause analysis (RCA) document will be published within seven business days.
Posted Jun 02, 2023 - 13:18 PDT
Monitoring
Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have been unable to execute queries.
Incident start time: 18:46 UTC June 02, 2023
Incident end time: 19:23 UTC June 02, 2023
Preliminary root cause: A recent change within the Metadata Database infrastructure caused unexpected query processing delays.
Posted Jun 02, 2023 - 12:47 PDT
Investigating
Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may be unable to execute queries.
Incident start time: 18:46 UTC June 02, 2023
Posted Jun 02, 2023 - 12:14 PDT
This incident affected: Azure - West US 2 (Washington) (Snowflake Data Warehouse (Database), Snowsight).