Incident preventing redemption of some rewards.

Incident Report for Tango Card

Resolved

This incident has been resolved.

Posted Apr 07, 2023 - 17:59 PDT

Monitoring

We have fixed the affected items, and will continue to monitor and carry out corrective actions to prevent later recurrence.

Posted Apr 07, 2023 - 17:11 PDT

Identified

We are working on corrective actions to make the affected Reward Link products redeemable.

Posted Apr 07, 2023 - 16:11 PDT

Investigating

We are actively investigating an incident which prevents recipients from redeeming rewards for a small number of products.

Posted Apr 07, 2023 - 15:00 PDT

This incident affected: Item.