Elevated Error Rates with PDF Generation

Incident Report for RevOps, Inc.

Resolved

The PDF generation service has been restored and is operating normally.

Posted 1 year ago. Apr 26, 2024 - 21:13 UTC

Service capacity has been increased and processing times are returning to normal. We are continuing to monitor the service.

Posted 1 year ago. Apr 26, 2024 - 20:45 UTC

We have narrowed down the issue to an upstream PDF processing provider and are working with the vendor to increase service capacity.

Posted 1 year ago. Apr 26, 2024 - 19:59 UTC

We are seeing elevated error rates with PDF generation and are investigating root cause.

Posted 1 year ago. Apr 26, 2024 - 19:32 UTC

This incident affected: RevOps Console.