Intermittent NuGet Server Access
Incident Report for Telerik
Resolved
This incident has been resolved.
Posted Apr 28, 2022 - 08:09 UTC
Update
The issue is now resolved and we are monitoring the NuGet servers' performance.
Posted Apr 28, 2022 - 08:08 UTC
Update
Downgraded impact from Major to Minor. The v2 server has been responsive for 2+ hours and the v3 endpoint has been responsive for 6+ hours (at the time of this update).

However, the underlying cause of the previous outages has not been identified. We will continue to investigate and monitor over the next 12-24 hours and update this incident as necessary.
Posted Apr 27, 2022 - 20:09 UTC
Investigating
In the past 24 hours there were several 2 minute-duration periods where v2 and v3 NuGet servers did not respond to requests.

- If you experienced a timeout error, please wait about 10-15 minutes before trying again to avoid being affected by retry congestion.
- If you're using an automated workflow that allows you to configure a retry back-off timer, this is highly recommended.

We are investigating the issue and will update the status as the situation evolves. thank you for your patience and understanding.
Posted Apr 27, 2022 - 18:51 UTC
This incident affected: Telerik NuGet v3 and Telerik NuGet v2.