Users can experience reconnecting status via Hypercare

Incident Report for Hypercare

Resolved

This was due to an update to the application and now it is resolved.

Posted Feb 01, 2022 - 10:41 EST

Identified

This current issue is identified and is currently under fixing. This current issue with performance can affect real time updates via Hypercare application.

Posted Feb 01, 2022 - 10:19 EST

This incident affected: Canadian Region (Messaging (Canadian Region)).