Data Query function which are using dates/datetime fields giving inconsistent query results in Americas Hosted Prod and SBX environments starting from 09/02/2021

Incident Report for Zuora

Resolved

This incident has been resolved.

Posted Sep 15, 2021 - 17:43 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 14, 2021 - 18:06 PDT

Investigating

We have observed a reoccurrence of this issue. Our engineering teams are working on this with the highest priority.

Posted Sep 13, 2021 - 19:15 PDT

Update

We are continuing to monitor for any further issues.

Posted Sep 13, 2021 - 16:59 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 13, 2021 - 01:27 PDT

Investigating

Data query functionality in the Americas Hosted Prod and SBX environments giving inconsistent query results for Dates/DateTime fields

Our engineering teams are working on this issue with the highest priority. Please stay tuned for more details.

Posted Sep 12, 2021 - 23:03 PDT

This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production Integrations, Sandbox Integrations).