MMS Message Latency

Incident Report for Zipwhip Status | Gateway

Resolved

Zipwhip Operations has Resolved this issue with MMS Message Latency for today.

This latency may have affected:
- US MMS messaging to Verizon and T-Mobile from Landline numbers (except from 10DLC numbers sending to T-Mobile).
- All Canadian MMS Toll-free and Landline Messaging.

Engineers will continue Investigation of this issue in the following days with our routing partner. Thank you for your patience.

Posted Sep 21, 2022 - 16:20 PDT

Update

We are continuing to investigate this issue.

Posted Sep 21, 2022 - 06:45 PDT

Investigating

Zipwhip Operations is investigating an issue with MMS Message Latency affecting Zipwhip Customers.

This latency may affect:
- US MMS messaging to Verizon and T-Mobile from Landline numbers (except from 10DLC numbers sending to T-Mobile).
- All Canadian MMS Toll-free and Landline Messaging.

Further details will be provided as available.

Posted Sep 21, 2022 - 06:45 PDT

This incident affected: MMS (Outbound (MT), DLR).