US Platform 3: Patch Management Data Load Failure ( IM-6872 )

Incident Report for Qualys, Inc.

Resolved

This incident has been resolved.

Posted Jul 22, 2021 - 03:14 PDT

Monitoring

Qualys Cloud Platform Operations has implemented a fix for the issue causing issue while loading the Patch data on Patches, Assets, and Jobs on the Qualys US Platform 3. Users will be able to view the patch data in respective tabs now. Further updates will be shared as they become available.

Ticket reference for this incident: IM-6872.

Posted Jul 21, 2021 - 23:14 PDT

Investigating

Qualys Cloud Platform Operations is currently investigating an issue while loading patch data for the Patches, Assets, and Jobs on the Qualys US Platform 3. Further updates will be shared as they become available.

Ticket reference for this incident: IM-6872.

Posted Jul 21, 2021 - 22:19 PDT

This incident affected: US Platform 3 (Patch Management (PM)).