Login issue affecting some customers

Incident Report for FastSpring

Resolved

This incident has been resolved.

Posted Jul 26, 2021 - 00:03 UTC

Identified

The issue has been identified and a fix has been implemented. Anyone who was previously experiencing issues can now log in normally.

Posted Jul 26, 2021 - 00:03 UTC

Investigating

We are investigating a platform login issue which affects some customers with accounts that are a few years old.

Posted Jul 25, 2021 - 23:05 UTC

This incident affected: FastSpring System.