This incident has been resolved and Observed that sites are operating normally.
Posted Sep 14, 2022 - 10:05 EDT
Update
AWS has fixed the issue and we are monitoring the results.
Posted Sep 14, 2022 - 08:50 EDT
Monitoring
AWS has fixed the issue and we are monitoring the results.
Posted Sep 14, 2022 - 08:37 EDT
Update
We are continuing to engage AWS to fix the issue. We will share the ETA once available.
Posted Sep 14, 2022 - 08:20 EDT
Update
We are continuing to work on a fix for this issue.
Posted Sep 14, 2022 - 07:37 EDT
Identified
We are currently experiencing issues within the AF-South-1 region that is impacting several Blackboard Learn SaaS clients. We have identified the issue with AWS and continue to work to resolve this issue as quickly as possible.
Posted Sep 14, 2022 - 07:34 EDT
Investigating
Multiple Clients are reporting their sites are inaccessible. Teams are investigating the issue.