We observing service recovery and we are resolving this incident.
Posted Jun 08, 2021 - 13:16 UTC
Update
Upstream provider Fastly is reporting service recovery.
Posted Jun 08, 2021 - 12:55 UTC
Monitoring
The upstream Fastly fix has recovered access to the management console and the service should be returning to normal. Accessing customer deployments through Kibana using Elastic Cloud SSO should be recovered as well.
We are monitoring the status and we will update in 1hour.
Posted Jun 08, 2021 - 11:37 UTC
Update
Accessing deployments through Kibana and using Elastic Cloud SSO is currently affected, accessing the Elasticsearch deployments is working normally.
Fastly has identified the issue and a fix is being implemented. Next update in 30'.
Posted Jun 08, 2021 - 10:56 UTC
Identified
Customers accessing cloud.elastic.co can be experiencing a high error rate. Access to Elastic deployments is not affected. The issue is tracked by our upstream CDN provider at https://status.fastly.com/incidents/vpk0ssybt3bj. Next update in 30'.
Posted Jun 08, 2021 - 10:19 UTC
This incident affected: Global services (Cloud console).