Incorrect availability showing for CorePlus customers
Incident Report for HotDoc
Resolved
This incident has now been marked as resolved.
Posted Dec 02, 2022 - 16:09 AEDT
Monitoring
A fix has been implemented to resolve this issue. Clinics are now back online and we will continue to monitor this issue.
Posted Nov 18, 2022 - 17:14 AEDT
Update
We are continuing to work with CorePlus to understand how to resolve the integration. Online Bookings continues to remain offline for now.
Posted Nov 18, 2022 - 15:38 AEDT
Update
We are continuing to work with CorePlus on a fix for this issue. Online Bookings remains offline for now.
Posted Nov 17, 2022 - 17:25 AEDT
Identified
We have identified an issue with CorePlus integration which is affecting CorePlus customers and their bookings. We are working with CorePlus currently to find a resolution to the issue and will update you within the hour.
Posted Nov 17, 2022 - 15:08 AEDT
Investigating
We are currently investigating an issue affecting CorePlus customers and their bookings.
Posted Nov 17, 2022 - 15:07 AEDT
This incident affected: hotdoc.com.au.
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