Ecwid status
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Some Ecwid admin panels are loading slowly
Incident
Report for Ecwid
Resolved
This incident has been resolved. From now on, previously affected stores and Ecwid Admin panels should load as expected.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
UPDATE Oct 28th, 2022 21:00 (UTC):
We're still working on fixing this issue. This is a top priority for us. We are so sorry for the wait!
We're still working on fixing this issue. This is a top priority for us. We are so sorry for the wait!
Identified
UPDATE Oct 28th, 2022 20:10 (UTC):
We have managed to detect the cause of the slow loading and are working on a fix right now.
We have managed to detect the cause of the slow loading and are working on a fix right now.
Investigating
As of October 28th 19:50 (UTC timezone), Ecwid admin panels for some accounts are loading slowly.
We are so sorry about this downtime! We are on it and urgently investigating the issue.
All your data is safe and intact, the stores will be operating normally as soon as the issue is fixed. Next update in 20 minutes.
We are so sorry about this downtime! We are on it and urgently investigating the issue.
All your data is safe and intact, the stores will be operating normally as soon as the issue is fixed. Next update in 20 minutes.
This incident affected: Admin.
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