Pricing page not loading

Incident Report for DataCamp

Resolved

The issue with the third party provider is resolved and the system is operational.

Posted Apr 01, 2022 - 10:17 UTC

Update

Services should be operating normally - we are still actively monitoring the situation and awaiting a full recovery from the third party provider.

Posted Apr 01, 2022 - 08:37 UTC

Monitoring

A networking issue with a third-party provider is causing some issues. We've implemented a workaround and continuing monitoring the situation.

Posted Apr 01, 2022 - 04:57 UTC

Identified

We've identified an issue with the pricing page. Some customers may be able to access it but not others. We've identified the problem and are investigating a fix.

Posted Apr 01, 2022 - 03:56 UTC

This incident affected: Payment System.