Response times have normalized and we'll continue to monitor the system throughout the day. Thanks for your patience.
Posted Sep 22, 2022 - 12:42 EDT
Identified
Loading response times into My Apps, Roster Server, and Analytics have improved and we continue to address the issue. Another update will be posted shortly.
Posted Sep 22, 2022 - 12:28 EDT
Update
We are continuing to investigate this issue.
Posted Sep 22, 2022 - 10:48 EDT
Update
Accessing the Roster Server admin console may also throw an internal server error. Refreshing the page or relaunching the Roster Server app should load the console. Thank you for your patience.
Posted Sep 22, 2022 - 10:41 EDT
Investigating
We're investigating slow logins into LaunchPad. My Apps may also display an internal server error - as a temporary workaround, refreshing the page may help load My Apps. Our teams are working to remedy and monitor the situation.
Posted Sep 22, 2022 - 10:29 EDT
This incident affected: Sign in to ClassLink (Active Directory Integration) and My Apps, Roster Server, Analytics.