A fix has been implemented and we are monitoring the results.
Posted Jan 25, 2023 - 14:44 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Jan 25, 2023 - 14:42 EST
Update
We are continuing to investigate this issue. This issue may also be effecting the Amenity Reservations module. Our team is working towards a fix.
Posted Jan 25, 2023 - 14:38 EST
Update
We are continuing to investigate this issue.
Posted Jan 25, 2023 - 14:33 EST
Investigating
We have received reports of site performance issues resulting in errors and/or pages not loading, specifically with the Unit Overview. Our team is actively investigating and will resolve this issue as soon as possible. During this time, if you have already logged into the GEO mobile app, you can continue to use it, and data will sync when site performance is restored to normal. You can also view resident data at, Communicate > Resident Directory.
Posted Jan 25, 2023 - 14:33 EST
This incident affected: Sites (Management Portal).