SRC Platform Outage

Incident Report for Shuttlerock

Resolved

This incident has been resolved.

As part of an infrastructure state import, the wrong ID values were imported which affected how user permissions were assigned to the user token. The infrastructure has now been updated and reapplied.

Posted Jan 08, 2023 - 22:48 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 08, 2023 - 22:37 UTC

Investigating

We are currently investigating this issue.

Posted Jan 08, 2023 - 22:22 UTC

This incident affected: Shuttlerock Cloud (Order API, Order UI, Revision UI, Revision API).