Issue creating new RON accounts
Incident Report for Monese Status
Resolved
Our partner has issued a fix and the issue has been resolved. Anyone who is still impacted will be notified once we've been able to process the opening of their RON account.
Posted Feb 23, 2022 - 20:56 GMT
Investigating
We've noticed an issue creating new RON accounts and we're currently investigating with our partners. Any RON accounts impacted by this will be processed after a fix has been implemented. Apologies for any inconvenience.
Posted Feb 23, 2022 - 19:53 GMT
This incident affected: Account opening.
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