Production | Connectivity issue of Chase Paymentech
Incident Report for Vindicia
Resolved
This incident has been resolved.
Posted Sep 25, 2022 - 18:59 UTC
Monitoring
The issue has been resolved, and we are actively monitoring the status.
Posted Sep 25, 2022 - 13:23 UTC
Investigating
We are getting connectivity issues for Chase Paymentech in a Production environment, our Network team is in touch with the Chase Paymentech team to get further updates.

Please note that this issue will only affect batch transactions (transaction renewals), not real-time transactions. ETA to resolution and will provide more information as it becomes available.

If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact support@vindicia.com.
Posted Sep 25, 2022 - 06:32 UTC
This incident affected: API, Production, and Chase Paymentech.
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