Call Issues
Incident Report for Outreach
Resolved
This incident has been resolved.
Posted Sep 09, 2021 - 17:59 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 09, 2021 - 17:28 PDT
Investigating
Some Outreach users may be experiencing issues with outbound calls through the Outreach platform. Engineering and our voice provider are working together to investigate the issue.
Posted Sep 09, 2021 - 17:18 PDT
This incident affected: App2c (Outreach Voice), App2b (Outreach Voice), App1a (Outreach Voice), App2a (Outreach Voice), App1e (Outreach Voice), App1f (Outreach Voice), App1b (Outreach Voice), App1c (Outreach Voice), and App1d (Outreach Voice).