websocket servers not available
Incident Report for
Gorgias
Resolved
This incident has been resolved.
Posted
Jul
30
,
2021
-
23:40
PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted
Jul
30
,
2021
-
13:25
PDT
Investigating
A partial outage affecting our websocket servers prevents some customers from receiving live updates on tickets, messages and customers.
Posted
Jul
30
,
2021
-
11:25
PDT
This incident affected: Helpdesk Clusters (us-east1-635c, us-east1-2607) and Helpdesk (Web App, Mobile Apps).
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websocket servers not available
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