Partial Outage in OVH-FR-2

Incident Report for Platform.sh

Resolved

We have identified the issue as a networking malfunction from the underlying provider, and implemented a fix on the region.
The issue will be investigated further to ensure that it does not happen agein.

Posted Apr 13, 2021 - 13:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 13, 2021 - 13:05 UTC

Identified

We have identified the issue as a networking malfunction from the underlying provider and implemented a fix. We will investigate further to ensure the issue does not resurface.

Posted Apr 13, 2021 - 13:05 UTC

Investigating

We have detected an issue affecting service on the FR2 region. Our Operations team has been notified and is currently working to restore service. Projects on affected regions may experience downtime and slow response times.

Posted Apr 13, 2021 - 10:25 UTC