Granicus Issue Notification: US Clients Experiencing Issues Accessing Legistar, InSite, IQM2, and Civica
Incident Report for Granicus System
Resolved
Granicus Engineering teams have identified and resolved the issue impacting access to multiple US applications. We apologize for any inconvenience this service issue may have caused and thank you for your patience.
Product: govMeetings - Legistar, InSite, IQM2
govAccess - Civica

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Posted Apr 26, 2021 - 15:47 MDT
Monitoring
Our engineers have identified the issue and restored service to all govMeetings applications. Our teams are continuing to monitor as well to ensure no further disruptions occur. We apologize for any inconvenience, more information about this incident can be obtained by contacting Customer Support at https://support.granicus.com.
Posted Apr 26, 2021 - 11:59 MDT
Investigating
Granicus Engineering teams are currently investigating issues across several US applications. Our teams are working on this issue as priority and further updates will be provided as soon as possible.
Product: govMeetings - Legistar, InSite, IQM2, Civica

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Posted Apr 26, 2021 - 11:45 MDT
This incident affected: govAccess - Website and Content (govAccess Civica CMS) and govMeetings - Live Video, Legislative and Agenda (Legistar, InSite, IQM2).