Login and API connectivity have high error rates

Incident Report for Descript

Resolved

This incident has been resolved.

Posted Dec 15, 2021 - 08:18 PST

Monitoring

Issues with login and connectivity seem to be resolving

Posted Dec 15, 2021 - 08:16 PST

Identified

Auth0, a vendor we use to manage authorization and login, is currently experiencing an outage, leading to issues with users logging in and their clients successfully connecting to the server

For more information from Auth0, please see their incident page: https://status.auth0.com/incidents/2mstm0ylgvfn

Posted Dec 15, 2021 - 07:55 PST

This incident affected: Accounts and Infrastructure (User Authentication).