This incident has been resolved. Please contact CoinJar Support if you have any questions.
Posted 3 years ago. Oct 11, 2022 - 16:48 AEDT
Monitoring
Prices have returned to normal, and members will no longer experience slippage errors or declined CoinJar Card transactions. We appreciate your patience, and we'll continue to monitor the situation.
Posted 3 years ago. Oct 10, 2022 - 11:41 AEDT
Identified
Prices on CoinJar Exchange have returned to normal. Cryptocurrency prices on CoinJar continue to be incorrect and CoinJar Card transactions will be declined. We're sorry for the inconvenience and will provide updates as they become available.
Posted 3 years ago. Oct 10, 2022 - 10:40 AEDT
Investigating
We are investigating an issue where currency exchange rates across our platform may not be correct. Members may also experience slippage errors when attempting to buy or sell cryptocurrencies.
Posted 3 years ago. Oct 10, 2022 - 09:08 AEDT
This incident affected: CoinJar Exchange, CoinJar Card, and CoinJar for iOS and Android.