Errors logging in to the application

Incident Report for Zomentum

Resolved

This incident has been resolved.
Posted 2 years ago. May 10, 2023 - 09:08 UTC

Monitoring

The error rates have reduced.
Posted 2 years ago. May 10, 2023 - 09:02 UTC

Identified

We are experiencing high number of errors in logging in to the application. This is because our authorisation servers are hosted with auth0 which is having partial outage at the moment. The incident is actively being tracked here - https://status.auth0.com/incidents/b61rfzwm1bgk.
Posted 2 years ago. May 10, 2023 - 08:46 UTC
This incident affected: Authorization server (Auth0 User Authentication, Auth0 Multi-factor Authentication).