Corrective action was taken to restore service for this solution and it was resolved as of 16:34 MT.
Posted Mar 20, 2022 - 17:04 MDT
Identified
We're aware of an issue that may be preventing some transactions from processing using the Cayan Genius ProPay Direct Transaction Entry solution. This started around 9:55MT.
Technical teams are working to restore service as soon as possible.
Posted Mar 20, 2022 - 12:58 MDT
This incident affected: Production Processing Solutions (Credit Card and ACH Processing).