Workflow Actions Delayed

Incident Report for BetterCloud

Resolved

We have monitored this issue overnight and all Workflow Action traffic is processing as expected. We appreciate your patience and apologize for any inconvenience this issue may have caused. If you have any questions, please reach out to our Support team by emailing support@bettercloud.com.

Posted Mar 23, 2023 - 11:30 EDT

Investigating

We are investigating reports that Workflow Action delays re-surfaced for a subset of customers. We are working to resolve this issue and will provide updates as available. If you have any questions, please contact our Support Team at support@bettercloud.com

Posted Mar 22, 2023 - 19:51 EDT

Monitoring

Workflow Actions are now processing as expected. We are currently monitoring to ensure system stability, and will provide another update shortly. If you have any questions, please contact our Support Team at support@bettercloud.com

Posted Mar 22, 2023 - 16:37 EDT

Identified

We have identified the issue resulting in Workflow Actions being delayed for a subset number of customers and are working to resolve it. We will provide another update as soon as possible. If you have any questions, please contact our Support Team at support@bettercloud.com

Posted Mar 22, 2023 - 15:20 EDT

Investigating

We are investigating an issue that is causing Workflow Action delays for a subset of customers. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, please contact our Support Team at support@bettercloud.com

Posted Mar 22, 2023 - 13:38 EDT

This incident affected: BetterCloud (Workflows).