External Network Connectivity Issue

Incident Report for Zoom

Resolved

This incident has been resolved.

Posted Mar 05, 2024 - 15:45 PST

Monitoring

The issue with the external network provider has been resolved. We will continue to monitor and provide updates as we have them.

Posted Mar 05, 2024 - 15:30 PST

Identified

We are receiving reports of issues using Zoom Services from customers on specific networks in California. Our initial investigations point to an issue with an external network provider outside of Zoom. Connectivity to Zoom Services from other networks are not impacted at this time. All Zoom Services are operating normally.

Posted Mar 05, 2024 - 13:18 PST