We have solved a configuration issue in a new database which was not performing as expected, issues in both regions should being to stabilize
Posted Jan 26, 2021 - 16:44 UTC
Identified
We are still seeing issues with Desk collision detection, editing Spaces documents and logging into our mobile apps. We are working to resolve them.
Posted Jan 26, 2021 - 15:38 UTC
Update
We are investigating related issues with Desk collision detection, editing Spaces documents and log in issues in our mobile apps
Posted Jan 26, 2021 - 15:38 UTC
Monitoring
Our EU region has been repaired and should begin to stabilize, we will monitor for a time to make sure everything is back to normal
Posted Jan 26, 2021 - 13:46 UTC
Update
We have identified the issue with a database replica impacting on our US and EU regions. A new replica is in place in our US region which will stabilize the US region. Our EU region is being worked on and will be stable shortly.
Posted Jan 26, 2021 - 13:20 UTC
Identified
We are investigating reports of connection errors for Teamwork in our US and EU region
Posted Jan 26, 2021 - 12:29 UTC
This incident affected: Teamwork Projects (Teamwork Projects - US region).