Custom Domains are not able to access Helpcenter Page
Incident Report for Helpshift
Resolved
This incident has been resolved.
Posted Sep 17, 2022 - 00:30 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 16, 2022 - 23:31 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 16, 2022 - 22:56 UTC
Investigating
Customers who are using custom domains for the Helpcenter page are facing issues accessing the Helpcenter page. We are actively investigating the issue.
Posted Sep 16, 2022 - 22:51 UTC
This incident affected: Web Support Page.