Degradation with Payment CHECKOUT and PAYMENTS API

Incident Report for PayU Latam Status

Resolved

Dear Customer,

Since 23:39 the incident has been resolved, CHECKOUT and PAYMENTS API for the PAYU platform is operating with high transactional approval.

Sincerely,
PayU customer service.

Posted Sep 22, 2022 - 23:44 GMT-05:00

Investigating

Dear Customer

Since 22:05 GMT - 5 we are experiencing problems with CHECKOUT and PAYMENTS API for the PayU platform, however, we do not present transactional crash. We are working with our Support Team to get a quick solution.

A Small subset of our customers may be experiencing an increase in the rate of failed or declined transactions, we apologize for any inconvenience this may be causing.

Sincerely,

PayU customer service.

Posted Sep 22, 2022 - 22:18 GMT-05:00

This incident affected: PayU (PayU Payments API, PayU Web Checkout).