SSL and Domain Purchasing Issues
Incident Report for BigCommerce
Resolved
A fix was rolled out and purchases should now be behaving as expected. Thank you for your patience.
Posted Jan 19, 2022 - 12:58 CST
Update
While Enom has resolved this issue on their status page we continue to see errors with SSL purchase attempts and are working with them to resolve.
Posted Jan 18, 2022 - 16:25 CST
Identified
Our partners at Enom are experiencing issues with some Domain and DNS management functions. As such, our merchants may experience downstream impacts with SSL and Domain purchasing. We will continue to monitor the issues closely, and updates can be found directly at https://enomstatus.com/
Posted Jan 18, 2022 - 12:04 CST
This incident affected: Client Services (Client Portal).