Demoras en retiros de Ripple (XRP)
Incident Report for Bitso
Resolved
This incident has been resolved.
Posted May 11, 2021 - 23:15 UTC
Monitoring
Hemos realizado una corrección en el sistema y restablecimos el servicio de Ripple (XRP), continuamos monitoreando el desempeño del servicio.

Como resultado de la intermitencia, algunos depósitos y retiros continúan pendientes y los estaremos procesando tan pronto como sea posible.


A fix was implemented and the Ripple service was restored (XRP), we continue to monitor the performance of the service.

As a result of the intermittency, some deposits and withdrawals will remain pending, we will be processing them as soon as possible.
Posted May 11, 2021 - 15:14 UTC
Update
Mientras trabajábamos para solucionar este problema, encontramos un problema secundario y estamos trabajando para solucionar ambos lo antes posible. Hemos desactivado los retiros por precaución y restableceremos el servicio lo antes posible.

In working to fix an issue with XRP transactions that was causing delays, we found a secondary issue and are working to fix both as soon as possible. We have currently disabled withdrawals out of an abundance of caution to ensure utmost safety and will restore the service as soon as possible
Posted May 11, 2021 - 01:03 UTC
Update
We are continuing to investigate this issue.
Posted May 10, 2021 - 21:58 UTC
Investigating
Estamos presentando demoras en los retiros de XRP. Hemos identificado el problema y estamos trabajando diligentemente para resolverlo tan pronto como sea posible.

We are currently experiencing delays in XRP withdrawals. We have identified the problem and are working diligently to resolve it as soon as possible.
Posted May 10, 2021 - 21:50 UTC
This incident affected: Cryptocurrencies 🌎 (XRP (XRP)).