[Dashboard-03] Delay in processing user imports uploaded via dashboard

Incident Report for MoEngage

Resolved

This incident has been resolved.

Posted Aug 24, 2023 - 15:49 UTC

Identified

Hi there,

We are experiencing a delay in processing user imports uploaded via UI on dashboard-03; our team is working on it. The queued data will be cleared within the next couple of hours.

Kindly bear with us while we do it. I appreciate your understanding and cooperation in this regard.

Please reach out to support@moengage.com if you have any queries.

Thanks,
Team MoEngage

Posted Aug 24, 2023 - 09:47 UTC

This incident affected: dashboard-03 (Segmentation, User Imports).