Intermittent Availability Interruption - Bloomreach Dashboard

Incident Report for Bloomreach

Resolved

Dear Customer,

We are pleased to inform you the Bloomreach dashboard is now fully operational.

Best regards,
Bloomreach Support Team
Posted 8 months ago. Sep 18, 2024 - 14:01 CEST

Monitoring

Dear Customer,

Our engineering team had identified the issue and a fix has been applied for the same. We will continue to monitor.

Best regards,
Bloomreach Support Team
Posted 8 months ago. Sep 18, 2024 - 12:17 CEST

Update

Dear Customer,

Our engineering team had identified the issue and a fix has been applied for the same. We will continue to monitor.

Best regards,
Bloomreach Support Team
Posted 8 months ago. Sep 18, 2024 - 12:16 CEST

Update

We are continuing to investigate this issue.
Posted 8 months ago. Sep 18, 2024 - 11:04 CEST

Investigating

Dear Customer,

We have detected an issue in the Bloomreach search and merchandising dashboard.
Dashboard users are intermittently facing issues loading the search and merchandising dashboard .
Our Engineering team is aware and is actively investigating the issue.

Kind regards,
Bloomreach Support team
Posted 8 months ago. Sep 18, 2024 - 10:09 CEST
This incident affected: Bloomreach Search & Merch (brSM US, brSM EMEA).