Sessions not becoming watchable

Incident Report for Lookback

Resolved

This incident has been resolved.

Posted Jun 22, 2021 - 06:22 PDT

Identified

We've identified the issue and are doing rollbacks. Non-uploaded sessions will be uploaded automatically.

Posted Jun 22, 2021 - 06:10 PDT

Update

We are continuing to investigate this issue.

Posted Jun 22, 2021 - 05:55 PDT

Investigating

After ending a session, it does not become watchable in the player or dashboard. This is for new recordings. We're investigating the issue.

Posted Jun 22, 2021 - 04:30 PDT

This incident affected: Dashboard and Player.