The issue has been resolved. The team is still monitoring the system to verify that all services are fully operational.
Posted Jul 01, 2023 - 01:16 UTC
Update
Current status: -Logs are fully operational for most customers -Metrics are fully operational -Traces are fully operational
We are continuing to work on enabling log data archive queries and closing the lag on Alerts / Events2Metrics
Posted Jun 30, 2023 - 21:53 UTC
Update
We are in ingestion phase of all the logs. Customers may still see a lag in log times. All logs are being ingested, but may take a while to show in the Explorer screen.
Posted Jun 30, 2023 - 19:17 UTC
Monitoring
Frequent search (High) and Archive (Medium + Low) are back online! Data is queryable before 15:26 UTC
Posted Jun 30, 2023 - 17:44 UTC
Update
While monitoring the AWS status page, we are working to soon enable Archive queries + Hot storage queries for data older than 2 hours. https://health.aws.amazon.com/health/status
Our customers running on the Coralogix US region (.us url) are experiencing issues with data queries, alerting delays, and dashboards loading. This is caused by an issue with AWS EBS service in the region (Ohio). We are monitoring the status of the system and awaiting AWS recovery to start running end to end flows and verifying the system's health. Currently - No ETA. https://health.aws.amazon.com/health/status
Posted Jun 30, 2023 - 15:53 UTC
This incident affected: User Interface, Alerting, Archiving, ES API, Metrics Processing, and Tracing collection.