RIVS US Degraded Performance

Incident Report for Interviewstream

Resolved

The incident affecting our RIVS US Platform (on demand, connect, scheduler, and builder) is no longer occurring. We will continue to monitor the system's performance.

Our apologies for any disruption this incident may have caused to your user experience.

If you have any questions, please submit a request to our technical support team.

Best Regards,
Interviewstream support
https://support.interviewstream.com

Posted Feb 15, 2022 - 09:02 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Affected users may experience overall general failures.

We will provide another update as soon as we learn more.

Our apologies for any disruption this incident may cause to your user experience.

Best Regards,
Interviewstream support
https://support.interviewstream.com

Posted Feb 14, 2022 - 17:04 CST

Identified

The incident affecting RIVS US (connect, on demand, scheduler, and builder) has been identified and we are working on implementing a fix.

Affected users may continue to experience overall general failures.

We will provide another update as soon as we learn more.

Our apologies for any disruption this incident may cause to your user experience

Best Regards,
Interviewstream support
https://support.interviewstream.com

Posted Feb 14, 2022 - 16:31 CST

Investigating

We are investigating an incident with on demand, connect, scheduler, and builder that may impact all RIVS US end-users.

Affected users may experience overall general failures including creating new data like candidates and requisitions.

We will provide another update as soon as we learn more.

Our apologies for any disruption this incident may cause to your user experience.

Best Regards,
Interviewstream support
https://support.interviewstream.com

Posted Feb 14, 2022 - 16:17 CST

This incident affected: interviewstream on demand, interviewstream connect, interviewstream scheduler, interviewstream builder, and interviewstream API.