The necessary action has been taken already and all the services are operational.
Posted 5 days ago. Apr 09, 2025 - 14:46 AEST
Update
We are continuing to investigate this issue.
Posted 9 days ago. Apr 05, 2025 - 22:56 AEDT
Update
All services are now operating normally.
Posted 9 days ago. Apr 05, 2025 - 22:54 AEDT
Update
The issue affecting some Shared/Reseller Hosting servers has been resolved, and all services are now operating normally. We will continue to monitor the servers closely to ensure ongoing stability.
We appreciate your patience and understanding. If you are still experiencing any issues, please don’t hesitate to contact our support team.
Posted 9 days ago. Apr 05, 2025 - 22:52 AEDT
Investigating
Be advised our internal monitoring has indicated that some Shared/Reseller Hosting servers have become temporarily unavailable.
This may be impacting access to your website, email services, ftp services and access to the cPanel control panel.
We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
Posted 9 days ago. Apr 05, 2025 - 21:47 AEDT
This incident affected: Personal and Business Hosting and Reseller Hosting.