Instagram Follower Growth counts

Incident Report for Pixlee

Resolved

We have ensured that changes in follower counts are now being tracked daily.

Posted Jun 29, 2021 - 10:26 PDT

Identified

Late last week, we identified an issue with the Insights endpoint of the Instagram Graph API that had been in effect since mid December 2020. This affected the way daily changes in follower counts were reported in the insights API. As a result, our Instagram Analytics graphs did not properly report the daily gain/losses in followers correctly (total follower count changes were unaffected)

Changes were made late last week to rectify this situation for the past 30 days (as far back as the IG API allows) and moving forward. We will complete such changes this week and update this issue.

Posted Jun 28, 2021 - 07:58 PDT