Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to the Orange Network in Israel
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to the Orange network in Israel. This incident has been resolved.
      Posted Sep 22, 2021 - 05:37 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to the Orange network in Israel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours, or as soon as more information becomes available.
      Posted Sep 22, 2021 - 04:16 PDT
      Update
      We are continuing to investigate the issue causing SMS delivery delays when sending messages to Orange network in Israel. We are now also observing delivery failures. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
      Posted Sep 22, 2021 - 01:35 PDT
      Update
      We are continuing to investigate the issue causing SMS delivery delays when sending messages to Orange network in Israel. We are now also observing delivery failures. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Sep 21, 2021 - 17:40 PDT
      Update
      We are continuing to investigate the issue causing SMS delivery delays when sending messages to Orange network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Sep 21, 2021 - 13:42 PDT
      Update
      We are experiencing SMS delivery delays when sending messages to the Orange network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 21, 2021 - 11:39 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to the Orange network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Sep 21, 2021 - 10:41 PDT