Webhook delays for some SparkPost and SparkPost Enterprise customers (US hosted only)

Incident Report for SparkPost

Resolved

This incident has been resolved.

Posted Nov 17, 2020 - 19:25 EST

Update

We are all caught up now and are continuing to monitor.

Posted Nov 17, 2020 - 16:59 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 17, 2020 - 16:13 EST

Investigating

Our webhook data delivery services are running behind and some customers may see a delay in data streamed to their webhook endpoints.
Message injection and outbound message delivery is not impacted - all messages are flowing as expected.
Note: This issue does not impact our SparkPost customers hosted in the EU.

Posted Nov 17, 2020 - 16:07 EST

This incident affected: Event Webhook Delivery Service (Event Webhooks - USA).