Our Community and Support Site is operating as expected. We are considering this issue resolved at this time.
Posted Feb 08, 2021 - 11:06 PST
Monitoring
We are currently seeing improvements to performance with our Community and Support Site. We will continue monitoring resolution with a third-party vendor and will update here as soon as resolution is confirmed.
Posted Feb 08, 2021 - 08:47 PST
Investigating
Our Community and Support Site at https://support.box.com is currently experiencing issues resulting in the degradation of our support channel workflows and ability to post updates in our Community Forums. We are monitoring resolution with a third-party vendor and will update here as soon as resolution is confirmed. We apologize for any inconvenience.
Posted Feb 08, 2021 - 07:24 PST
This incident affected: Box Community and Support Website (community.box.com) (Case Submission Workflow, Community Forums).